Contact information
Contact
Do you have a question about a piece, an order, or need assistance?
We'd be delighted to help.
We aim to reply to all enquiries within 1–2 business days.
Customer Support Hours
Monday to Friday
9:00 AM – 6:00 PM (CET)
Messages received during weekends or public holidays will be answered on the next business day.
Before You Contact Us
If your enquiry is related to an order, we recommend including:
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Your order number.
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The name used to place the order.
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A brief description of your enquiry.
If you are reporting an issue with your order, we would appreciate it if you could include photographs so we can assist you as quickly as possible.